Last Updated: May 31, 2026

Terms of Service

1. Overview

This website (tryfeellow.com) is operated by VentureHatch Ltd, trading as "Feellow." Throughout the site, the terms "we," "us," and "our" refer to VentureHatch Ltd.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced herein or available by hyperlink.

Company Information:

• Legal Entity: VentureHatch Ltd
• Company Number: 17003594
• Registered Office: 60 Tottenham Court Road, Suite 7194a, Fitzrovia, London, UK, W1T 2EW.
• Contact: support@tryfeellow.com

2. Online Store Terms

By agreeing to these Terms, you represent that you are at least 18 years old or the age of majority in your state of residence, whichever is greater. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over networks. Credit card information is always encrypted during transfer.

4. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information on this site is not accurate, complete, or current. Material on the site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material is at your own risk.

5. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part of it) without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

6. Products

We make every effort to display product colors and images accurately, but we cannot guarantee that your monitor's display of any color will be accurate.

All products are subject to availability. We reserve the right to limit the quantities of any products we offer and to discontinue any product at any time.

Health Information Disclaimer: Feellow compression socks are not medical devices. Our products are designed for everyday comfort and support and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. If you have a diagnosed medical condition or are pregnant, please consult your doctor before using compression products.

7. Accuracy of Billing and Account Information

We reserve the right to refuse any order placed with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. We accept payments securely through Shopify Payments, PayPal, and other supported gateways.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store, and to update this information promptly so we can complete your transactions.

8. Third-Party Tools and Links

Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for the content or accuracy of any third-party websites linked from our site, and we make no warranties regarding them.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

10. Prohibited Uses

In addition to other prohibitions in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any applicable laws, regulations, or rules; (d) to infringe on intellectual property rights; (e) to harass, abuse, defame, or discriminate; (f) to submit false or misleading information; (g) to upload viruses or malicious code.

11. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. To the maximum extent permitted by law, VentureHatch Ltd and its directors, officers, employees, affiliates, agents, contractors, suppliers, and licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Service or any products procured through it.

12. Indemnification

You agree to indemnify, defend, and hold harmless VentureHatch Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service.

13. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.

14. Changes to Terms of Service

You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update or replace any part of these Terms by posting updates to our website. It is your responsibility to check periodically for changes.

15. Contact Information

Questions about the Terms of Service should be sent to support@tryfeellow.com.

© 2026 Feellow. tryfeellow.com is a brand owned and operated by VentureHatch Ltd.